Alexia - Fashion Collection for Women

Privacy Policy

ABOUT US?

ALEXIA is a brand of the company RAFFA PROEXCO E.I.R.L. which has 30 years of experience in the design, manufacture and export of garments made of Pima Cotton and Alpaca. These garments are aimed at the female public and the home, standing out for their exclusivity and quality.

PRIVACY AND LEGISLATION

At ALEXIA we are aware of the high regard for the privacy of our users. Being consistent with this consideration, we are committed to respecting your privacy and protecting the confidentiality of your private information and personal data. That is why the objective of these privacy policies is to make our users aware of the way in which the personal data that are entered on our website are collected, processed and protected through the internet: https://www.alexiaperu.com

These Privacy Policies are regulated by Peruvian legislation and in particular by:

  • Law No. 29733 – Personal Data Protection Law.
  • Supreme Decree No. 003-2013-JUS, Regulation of Law No. 29733.
  • Information Security Directive, approved by Directorial Resolution No. 019-2013-JUS / DGPDP.

In accordance with Law No. 29733 – Personal Data Protection Law and its Regulations approved by Supreme Decree No. 003-2013-JUS, personal data is understood to be all numerical, alphabetical, graphic, photographic, acoustic information, on habits personal, or of any other type concerning a natural person who identifies him or makes him identifiable through the means that can be reasonably used.

Likewise, Personal Data Processing is understood to be any operation or technical procedure, automated or not, that allows the collection, registration, organization, storage, conservation, preparation, modification, extraction, consultation, use, blocking, deletion, communication by transfer or by dissemination or any other form of processing that facilitates access, correlation or interconnection of personal data.

What personal data do we collect and why do we collect it?

Personal data is not only created by a user’s interactions with the website. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics and third-party embeddings.

  • Media: All uploaded files are normally publicly accessible. Visitors to the website can download and extract any location data from the images on the website.
  • Contact form: We maintain shipments from our contact form (https://www.alexiaperu.com/contact-us) for a certain period for customer service purposes, but we do not use the information submitted through them with marketing fines.
  • Cookies: If you visit our website, your browsing can be tracked by the Server’s cookies, a basic location and visit page tracking, which will last for one year.
  • Embedded content from other websites: Website information may include embedded content (Google Maps). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.
  • Analytics: We work with 2 tools.
    1. Google Analytics (GA) from Google.
    2. Awstats module, a control panel metrics service (cPanel) of our Hosting.

How long do we keep your data?

We keep the contact form entries for six months and the analytics records for one year.

PERSONAL DATA PROTECTION

Your personal data will be used for the following purposes:

  1. Identify you and / or verify your identity.
  2. Provide you with the services and products that you request from us.
  3. Provide you with information about our products and services.
  4. Evaluate the quality of our products and services.
  5. Communicate information about promotions, news and events related to our products and services.
  6. Address your complaints and clarifications.
  7. Know the profile and needs of our clients.
  8. Comply with the terms and conditions of the legal relationship that exists or will exist with you and with the obligations subsequent to its termination.
  9. For fines compatible with the previous ones or that are considered analogous for legal purposes.

The purpose of the treatment of personal data that users enter in the different forms of https://www.alexiaperu.com is to be able to answer the queries, requests and other types of information that they make us through these and then be able to provide any information that ALEXIA believes may be of interest to you.

In case the user does not wish to receive the aforementioned commercial communications, they can communicate it at any time by email: info@alexiaperu.com or use the contact form.

Data treatment and consent

The personal data provided by the users will be stored in the data banks that are part of the ALEXIA information system and will be processed in order to carry out the aforementioned purposes.

The personal data provided by users may only be known and handled by ALEXIA staff who need to know said information in order to answer user requests. These personal data will be treated fairly and lawfully and will not be used for other purposes incompatible with those specified.

CONTACT INFORMATION

Company Name: Raffa Proexco E.I.R.L.
Address: Calle Morro Solar 266, Chacarilla del Estanque, Santiago de Surco, Lima – Peru
Phones: (51-1) 372-1025
Website: https://www.alexiaperu.com
Email: info@alexiaperu.com

ADDITIONAL INFORMATION

The personal data provided by users will be treated with complete confidentiality. ALEXIA undertakes to keep professional secrecy indefinitely with respect to them and guarantees the duty to keep them by adopting all the necessary security measures.

How do we protect your data?

  • In compliance with current regulations, ALEXIA has adopted the technical security and confidentiality measures appropriate to the category of personal data, necessary to maintain the required level of security in order to avoid alteration, loss or unauthorized treatment or access. That may affect the integrity, confidentiality and availability of the information.
  • At ALEXIA we are especially interested in offering our users the highest level of security and protecting the confidentiality of the data they provide us. Therefore, all browsing is carried out in a secure environment under the HTTPS (HyperText Transfer Protocol Secure) protocol and using an SSL (Secure Socket Layer) certificate.
  • However, the transmission of information through communication networks and the Internet is not totally secure; for this reason, and despite the fact that ALEXIA will use its best efforts to protect personal data, it cannot guarantee its security during transit to https://www.alexiaperu.com. In this sense, all the information that users provide will be sent at their own risk.

Validity and modification

  • ALEXIA’s Privacy Policies have been updated in January 2021.
  • ALEXIA reserves the right to modify its Privacy Policies in the event that there is a change in current legislation, doctrinal, jurisprudential or by its own business criteria. If any change is made to these Policies, the new text will be published at https://www.alexiaperu.com/privacy-policy.
  • To make any type of query regarding this policy, you can go to the following email address: info@alexiaperu.com or use the contact form.